With this release, Salesforce certified folk are only required to complete training.  No exam required! 

I believe this training is open to the public.  I was able to access it through this link, while logging in through one of my uncertified accounts. 

 

The Sales Cloud

 

Analytic Enhancements

• Charts
  • Greater control over labels and colors
  • Donut and Funnel chart types added
  • Not automatically enabled.  When enabled, you cannot return to the old charting engine.
• Dashboards
  • Brighter colors and additional colors added
  • Display actual amounts and percentages on graphs
    
• Analytic Snapshots
  • Can now be bundled in managed and unmanaged packages
  • Schedule and running user cannot be packaged and must be configured after package installation

 

Automated Campaigns

• Campaign Member
  • View/edit/delete/clone each record
  • Custom fields and page layout editor now available for campaign members (e.g. RSVP status, Food preference, etc.)
  • Workflow rules for campaign members (e.g. if RVSP “Yes” send email alert with agenda)
  • Use triggers for additional customization
  • Setup –> Customize –> Campaigns –> Campaign Members

 

List Views for Account and Sales Teams

• My Sales Teams is now a filter criteria for list views on accounts and opportunities (account teams must be enabled)
  
  

 

Recurring Tasks

• Can edit individual tasks, or the series
• Must have an end date
  • Provided button to calculate max end date (based upon number of tasks created)
• Recurrence icon on recurring tasks
  
• Turned on by default (but can be turned off)
• Outlook sync not supported for recurring tasks (planned for a future released)

 

Admin Enhancements

• Platform (Force.com Edition) profiles can now be given 10 existing CRM administrator permissions
• Delegated data administration now possible (View All and Modify All per object) on platform profiles
• Profile Setup Audit Trail logs changes to a profile, change author, and time of change
• When cloning a profile, Login Hours and Login IP Ranges are now cloned as well

 

Content Enhancements

• Content delivery now includes option for password protecting content
• Administrator can set default password (org wide) for content delivery
• Reporting for featured content and ratings
• Creation of content packs and the presentation assembly can now be disabled (org wide)

 

Mobile Enhancements

• Blackberry
  • Related list now on the detail page of a record
  • Clone existing records
  • Create links from Salesforce records to visualforce pages or web tabs
  • Improved Storm support
• iPhone
  • List view enhancements
  • Lead conversion support
  • Calendar style browser for events
  • Products and price book support

 

Sharing UI Enhancements

• Sharing administrator pages load faster
• Customized list views

 

 

The Service Cloud

 

Salesforce to Salesforce Cases and Case Comments

• Share records from one organization to another (Salesforce to Salesforce)
  • Supports cases, leads, opportunities, accounts, contacts, activities, products, opportunity products, and custom objects
• Near real time updates
• Includes reporting and workflow capabilities
• Records can be shared manually or through sharing rules

 

Advanced Customer Portal User Management

• Ability to disable customer and partner users (new buttons on contact record)
• Ability to disable and an entire account’s access to customer and partner portals (new buttons on account record)
• Portal users can now be transferred between accounts (will take on role of new account or create a role will be created if none exists)
• Portal users can now be merged

 

Advanced Case Workflow

• Workflow rules can now be created when comments are added to cases
  (notice that case is now selectable when creating a workflow rule on case comment)
  

 

The Custom Cloud

 

Force.com Sites

• Publish VisualForce pages to branded domains entirely through the force.com platform.
• Sites is now live!

 

Organization-Wide Email Addresses

• Generic from email address and name
• Specify which profiles can send from each org wide address
• When sending an email, users select the email from the “from” address
  • Can only be used when sending a single email (no mass email support, no workflow rules support!)
  • Email address must be verified (activation link sent to address)

 

Workflow Process Visualizer

• Graphical representation of approval process (BETA)
• Read only representation

 

Visualforce Enhancements

• Ability to add visualforce page as a dashboard component
  • Will display information based on the user logged in, not the running user
• Ability to use visualforce pages as custom help
  (when users click this link) 
  

 

Declarativ
e App Builder Enhancements

• TEXT() function support for picklists in formulas and workflow field updates
• INCLUDES(), ISNULL(), PRIORVALUE(), and ISCHANGED() support for multi-select picklists
• Support for encoding functions in formuals: HTMLENCODE, JSENCODE, JSINHTMLCODE, URLCODE
• Managed package versioning and deprecation support