Iâ€™ve been playing with VOIP products a lot recently. For instance, I learned you can make VOIP calls through Gizmo5 [registration currently closed] using your Google Voice number. Thatâ€™s pretty handy when youâ€™re in another country â€“ so long as youâ€™ve got wifi, youâ€™ve got a US phone number. For free. Since Google purchased Gizmo5, I expect weâ€™ll see some interesting offerings when the product is re-launched.
But I digress. As great as the above combo is, I still often connect with others using Skype. This lead me to start collecting their IDs on the contact record. From there it is pretty simple to create a URL to dial them through Skype directly.
Skype ID is a text field. Skype URL is a formula field using the following:
IF( LEN(Skype_ID__c) > 0, HYPERLINK("skype:" & Skype_ID__c & "?call", "Skype " & Skype_ID__c ), "No Skype ID")
This can also be implemented as a button using this code:
Happy dialing. Cheers,