New Salesforce Certification Path(s): Service Cloud Consultant [Verified] & Sales Cloud Consultant [Unverified]

Posted December 14th, 2010 in Certification Updates by John Coppedge

Much to my dismay, I was unable to attend Dreamforce this year.  I did however get a chance to touch base with a  few folks that did attend a learn a bit more about the upcoming changes to Salesforce certifications.



The Salesforce Service Cloud Consultant is a new certification and is available today.  You can register for the certification exam at www.webassessor.com.  As soon as I have a chance I’ll be diving into this one!

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  • The Salesforce Certified Consultant exam will be phased out and no longer be offered.
    • It will be replaced with the Salesforce Service Cloud Consultant (available today; see above) and Salesforce Sales Cloud Consultant exams.
      • Salesforce Certified Administrator will become a prerequisite for both above exams.
    • Those of us with existing Consultant Certifications will be able to test for one of the above certifications for free.


Further Speculation

If the above changes are true, I suspect changes to the developer certifications are in order as well.  Perhaps Certified Custom Cloud Consultant or like?  Personally, I think the Developer certification is horribly misleading, as it has very little do with development in the traditional sense.  The distinction between a developer and advanced developer to the outside world is all but lost in my experience.


Did you attend DF?  Did you hear any of the same?  Please keep me in the loop, feel free to comment below!